Data Deletion Request
Last Updated: April 2026
At Tekumatics, we respect your right to control your personal data. This page explains how you can request the permanent deletion of your account and all associated data from our systems — including our website, mobile application (Android & iOS), and web-based platform.
This process is in compliance with Google Play's User Data Policy and applicable data protection regulations.
1 What Data Will Be Deleted
Upon a verified deletion request, we will permanently remove the following data associated with your account:
- Full name, email address, phone number, and postal address
- Account credentials and authentication data
- Voting history and participation records linked to your identity
- Device tokens and push notification preferences
- Profile preferences and settings
- Any other personally identifiable information stored in our systems
2 Data We May Retain
In limited circumstances, we may be legally required to retain certain data even after a deletion request. This includes:
- Anonymized, aggregated records required for election audit trails (no personal identifiers)
- Data required by applicable laws or regulatory authorities
- Records needed to resolve ongoing disputes or enforce our Terms of Service
Any retained data will be stored securely and will not be used for any commercial purpose.
3 How to Request Data Deletion
You can submit a data deletion request using any of the following methods:
Via Email
Send an email to our support team requesting account and data deletion. Include your registered email address so we can verify your identity.
support@tekumatics.comVia Mobile App
Open the Tekumatics app, navigate to Settings → Account → Delete My Account, and follow the on-screen instructions to submit your request.
In-app option4 What to Include in Your Request
To help us verify your identity and process your request promptly, please include:
- Your full name
- The email address registered with your Tekumatics account
- A brief statement confirming you wish to permanently delete your account and data
5 Processing Timeline
Once we receive and verify your request:
- We will send a confirmation email acknowledging your request within 2 business days
- Your account and personal data will be permanently deleted within 30 days of verification
- You will receive a final confirmation email once deletion is complete
6 Important: Before You Request Deletion
Please be aware that data deletion is permanent and irreversible. Deleting your account means:
- You will lose access to your Tekumatics account permanently
- All your voting history and participation records will be removed
- The deletion cannot be undone — your data cannot be recovered afterwards
- Any active sessions on all devices will be terminated immediately
7 Contact Us
If you have any questions about the data deletion process or your rights under our Privacy Policy, please reach out:
- Email: support@tekumatics.com
- Website: tekumatics.com